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ir France continues to invest for its Business class customers in 2012 with
• In-flight cuisine redesigned by renowned Chefs
• Two thirds of the fleet equipped with the Business class seat
• More personalized service on board
From its cabin amenities to its exquisite meal service, Air France is continuing to innovate as part of its efforts to provide ever more refined service, combining modernity and comfort.
• In-flight cuisine revisited by renowned chefs
By enhancing its menu with dishes signed by renowned Chefs such as Joël Robuchon, the chef with the most Michelin stars, by offering tableware and amenities kits which are more contemporary and regularly renewed, Air France intends to surprise customers and maintain its role as ambassador of fine French cuisine and lifestyle.
• Two thirds of the fleet equipped with the new Business class seat
One year after its launch, Air France is continuing to equip its long-haul fleet with its new Business class seat. Longer, more spacious and 5 kg lighter, this “full sleep” seat is both more comfortable and environment-friendly. Already available on over 25 routes, it will equip two-thirds of the fleet by the end of 2012, i.e. close to 70 aircraft – Boeing 777, Boeing 747, Airbus A330, Airbus A340 and Airbus A380.
• More personalized service on board
Air France also wants to take personalized service on board one step further, and is highlighting attention paid to passengers. This is illustrated by concrete and individual gestures and attitudes, so that each customer remembers his trip as a privileged moment. There is a complete training course for all long-haul cabin crew on these service signatures and close to 80% of pursers have already been trained.
“In our transformation plan aiming to restore the group’s profitability, we chose to maintain the same levels of investment linked to the quality of service we offer our Business class customers. Offering an innovative, refined Business class which reflects the French way of living is a key element of our business at Air France. Our capacity to innovate and meets our customers’ needs even better will be a major part of our success”, declared Alexandre de Juniac, CEO of Air France.
