We at Costa Cruises are deeply saddened by this tragedy, and our hearts and prayers go out to everyone affected and offer the determined victims’ families her heartfelt condolences. Over the past 48 hours, more than 1,100 Costa employees have been working tirelessly in the wake of this terrible event. We are working closely with the authorities to support ongoing search and rescue operations, and are focusing on ensuring that all guests and crewmembers return home safely.
Our immediate priority is to account for all passengers and crew and to secure the vessel to ensure that there are no environmental impacts. We have engaged the services of a worldwide leader specialized salvage company to develop an action plan and help establish a protection perimeter around the ship. It should be noted that the Prosecutor in charge has seized the ship and the DVR– so called “black box” containing all navigation data and the vessel can be accessed by Costa only with permission from the authorities.
We are working with investigators to find out precisely what went wrong aboard the Costa Concordia. While the investigation is ongoing, preliminary indications are that there may have been significant human error on the part of the ship’s Master, Captain Francesco Schettino, which resulted in these grave consequences. The route of the vessel appears to have been too close to the shore, and the Captain’s judgment in handling the emergency appears to have not followed standard Costa procedures. We are aware that the lead Prosecutor has levelled serious accusations against the ship’s Captain, who joined Costa Crociere in 2002 as a Safety Officer and was appointed Captain in 2006, after acting as Staff Captain as well. As all Costa Masters, he has been constantly trained passing all tests.
In light of these accusations and the continuing investigation, it would be inappropriate for us to comment further at this time.
As we are learning more about the event itself and the evacuation, however, it is becoming clear that the crew of the Costa Concordia acted bravely and swiftly to help evacuate more than 4,000 individuals during a very challenging situation. We are very grateful for all they have done.
Costa is committed to ensuring that no such incident ever occurs again. Our number one priority is always the safety and security of our guests and crew and we comply with all safety regulations. (See background on Costa safety below).