EDREAMS IS NO.1 PIRATE IN JAN OVERCHARGING CUSTOMERS BY UP TO 125%(€26.99 FOR A €12 RESERVED SEAT ON RYANAIR.COM)
Ryanair on 10 Jan released its Jan OTA Pirate survey, which revealed eDreams as the no.1 Pirate, overcharging customers by a scandalous 125% for a reserved seat that costs just €12 on Ryanair.com.
While eDreams is the worst OTA Pirate in Jan, other OTA Pirates also made the “consumer rip-off” podium with Opodo overcharging by 108% (€38.31 for a €18.79 10kg bag), and On the Beach overcharging by 63% (£34.99 for a £21.49 20kg bag). The most dishonest of all these OTA Pirates is their fake “extra requests” fee of €30 that On the Beach is scamming consumers for on a non-existent “service”.
It is unacceptable that OTA Pirates continue to dupe and overcharge unsuspecting consumers with unjustified or invented fees for non-existent services. Ryanair continues to campaign for consumers to be protected from these overcharging and mis-selling OTA Pirates and calls again on UK and Irish Govts and EU consumer agencies to take action to stop this OTA piracy and consumer rip-offs.
Ryanair’s Dara Brady said:
“We continue to fight for consumers by exposing the scams and overcharging of these OTA Pirates. Our Jan OTA Pirate survey shows eDreams is January’s no.1 OTA Pirate, overcharging customers a staggering 125% for a reserved seat that costs just €12 on Ryanair.com. This is just one of hundreds of examples where OTA Pirates are unlawfully scraping Ryanair’s website (an act of digital piracy) and then using this unlawfully obtained info to dupe and scam unsuspecting consumers with overcharges for products and services, which are free of charge on Ryanair.com.
Ryanair calls again on UK and Irish Govts and EU consumer agencies to take action to outlaw this internet piracy and blatant anti-consumer mis-selling.”
